Thank you to Loretta from Middletown!

dmcc Posts: 1 Newcomer

Was a huge help and very patient as we worked through my internet issues. I don’t see any way to acknowledge good customer service - Charter, this should be easier?? - but thank you, Loretta!

Best Answer

  • William_M
    William_M Posts: 766 Moderator
    Answer ✓

    Hi @dmcc! Welcome to our community!

    We appreciate you taking the time to come here and make sure your feedback is heard. Was this an agent you spoke to over the phone? You usually should get an option to take a survey on your experience within 48 hours.