Thank you to Loretta from Middletown!

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dmcc
dmcc Posts: 1 Newcomer
edited September 2023 in Home Networking

Was a huge help and very patient as we worked through my internet issues. I don’t see any way to acknowledge good customer service - Charter, this should be easier?? - but thank you, Loretta!

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  • William_M
    William_M Posts: 1,090 ✅ Verified Employee Moderator
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    Hi @dmcc! Welcome to our community!

    We appreciate you taking the time to come here and make sure your feedback is heard. Was this an agent you spoke to over the phone? You usually should get an option to take a survey on your experience within 48 hours.

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