new message

khalla Posts: 1 Newcomer

This week messages from someone who has sent many messages to me in the past will not go. She gets this message. " Your message couldn't be delivered to ************ because it exceeds the size limit. Try reducing the message size and resending. " Her messages are not large but she is forwarding another message too. Is that the reason?


  • Renee_T
    Renee_T Posts: 496 Moderator

    Hello @khalla

    Welcome to our community! While your friend's message may not be large, the email that she is forwarding may be too large, especially if it contains images or graphics.