Canceling cervices takes over an hour?

PapaPhil

I think Spectrum has a great scam going. They allow you to sign up for services online but then when you go to cancel you are on hold for over an hour. Then you have to spend 20 - 30 minutes listening to all the "great offers" they have before the person on the line will cancel it. They are required to go through their script in order to cancel a service.

I should bill Spectrum for wasting an hour of my time.