TCM connectivity issues?

TCM_nyc3
TCM_nyc3 Posts: 1 Newcomer
edited January 10 in Internet 2023 Archive

I consistently have connectivity issues with ONLY the Turner Classic Movies channel. This has occurred on two different televisions over several years. What's the reason for this? Is there a solution?

Answers

  • Lyn_T
    Lyn_T Posts: 304 ✅ Verified Employee Moderator

    Good evening @TCM_nyc3 and Welcome to our Community Forums,

    Thank you for reaching out to us in regards to the TCM channel. I am sorry to learn about the picture qualify issues you have noticed with this channel. I am not sure what type of troubleshooting you have already completed. I recommend that you attempt to reset the TV equipment. This can be done by unplugging the box from the cable line and the power line for a solid 3-5 minutes. I also recommend that you check to make sure that all connections are tight between the box and TV. If these recommendations do not help please let us know. -Lyn

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