How can I simply cancel my cable without having to wait for 20 minutes on the phone

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FedUpwithCable
FedUpwithCable Posts: 1 Newcomer

I have had to wait for more than 15 minutes twice today to simply cancel my cable today. I want to maintain the Internet service but now I am seriously thinking about cancelling that too.

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  • James_M
    James_M Posts: 4,706 ✅ Verified Employee Moderator
    Answer ✓
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    Sorry for any poor experience. We would be happy to discuss the options that may be available for your account.

    Unfortunately, we are unable to assist with making account changes in this Community. When you can please give us a call at 1-855-707-7328.

    Thanks!

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