Internet drops for all devices but modem and router appear on line.
My connection to the internet for all devices drops about 2-3 times per day at random times and for about 5-10 minutes. When I check the modem and router during these drops, they both appear to be connected. I have had the modem replaced but not the router. I have read about firmware upgrades but it appears that this is automatically done from Spectrum. I cannot explain it or trouble shoot an more options and would like some assistance beyond the normal unplug and plug back in directions for the router and modem.