Tivo remote can't be used to search for shows

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wardweb
wardweb Posts: 1 Newcomer
edited January 19 in Watch TV 2023 Archive

My Tivo remote works fine in any Tivo apps or searches. But in Spectrum's search areas, the selection moves about 5 or 6 letters at a time. I can't get it to move one letter at a time.

Also, when in a listing of shows, clicking the up or down button moves the selection many shows at once. Sometimes, it moves hundreds of shows at a time.

What types of remotes work properly in Spectrum?

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  • Jaleesa_F
    Jaleesa_F Posts: 379 ✅ Verified Employee Moderator
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    Hello @wardweb!

    Welcome to the Community Forums! I'm sorry to hear that you're experiencing issues with the Spectrum TV App (STVA), I am happy to look into this for you. Have you confirmed that you are using the latest version of the STVA? Have you tried uninstalling and reinstalling the app?

Answers

  • Satch
    Satch Posts: 5,330 Contributor
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    Welcome to the community @wardweb!

    The best remotes are those that are directly paired with Spectrum recievers and Spectrum DVR's. (In terms of functionality.) I would recommend using a remote supplied by them.

    Satch

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