Two Factor Authentification request

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jlamore_1967
jlamore_1967 Posts: 1 Newcomer
edited October 2023 in Email

Hello to the Spectrum Team,

I have recently found that my email was leaked on to the dark web. My question is why Spectrum does not offer Two Factor Authentification for the safety of their customers. Everywhere else is doing it. Why not Spectrum?? Your customers in this day and age need it and it should be offered.

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  • Lyn_T
    Lyn_T Posts: 393 ✅ Verified Employee Moderator
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    Good evening @jlamore_1967 and Welcome to our Community Forums

    Thank you for your feedback about requiring a two factor authentication process with our email. We are always looking for ways to improve on our services and I will definitely forward your feedback along. Please let us know if you need any assistance in the future. -Lyn

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