Why doesn’t channel 31 show up on my ipad?

Best Answer

  • Lyn_T
    Lyn_T Posts: 238 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @drword and Welcome to our Community Forums

    Thank you for reaching out to us. We had a concern earlier where the channel was missing from the App. This concern has been resolved. If the channel is still missing please try to uninstall the App, reset your internet equipment by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Then reinstalling the App. Please let us know if you need any further assistance. -Lyn

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