Intermittent Outage

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MC0428
MC0428 Posts: 1 Newcomer
edited January 10 in Internet 2023 Archive

For days again, and this hasn't happened since the last time you sent me a replacement modem, I am experiencing random outages in the afternoon; then it's stable again. I work at home and can't have these disruptions ever.

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  • Ruben_R
    Ruben_R Posts: 85 ✅ Verified Employee Moderator
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    I do apologize for the service issues that you're experiencing. Are you using a router for the connection?

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