Why is the audio and video not in sync ?

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sweeternie
sweeternie Posts: 2 Spectator
edited January 19 in Watch TV 2023 Archive

The audio and video are not in sync with each other ?

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  • William_M
    William_M Posts: 1,126 ✅ Verified Employee Moderator
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    Hi @sweeternie, welcome to our community!

    Have you tried rebooting your cable receiver by removing the power cord for 30 seconds? Is the sync issue happening on all channels?

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  • sweeternie
    sweeternie Posts: 2 Spectator
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    The lips move and then I hear the words after. Sometimes, I hear the words and then the lips move. Also, cable box no longer indicates the channel number. It only indicates the time.

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