Why do I have to reset my password again?? I just did it after the Disney/Spectrum fight!

RMG
RMG Posts: 1 Newcomer
edited November 14 in Spectrum TV App Feedback - ROKU & Other devices

Why do I have to reset my password again?? I just did it after the Disney/Spectrum fight!

Best Answer

  • William_M
    William_M Posts: 882 ✅ Verified Employee Moderator
    Answer ✓

    Hi @RMG, welcome to our community!

    Password changes may be required occasionally as a security measure. I'm very sorry for the inconvenience.

Answers

  • Ramuva
    Ramuva Posts: 3 Spectator

    Security issues weekly?

    I have been required to change my password almost weekly during the past month.

    When I change it, it is not one device but ALL devices, Rokus, tablets, computers and phones.

    Fix it. Find the problem

  • William_M
    William_M Posts: 882 ✅ Verified Employee Moderator

    Hi @Ramuva, welcome to our community!

    Please make sure you are choosing a unique password not used on other sites and not sharing it with anyone outside of your home.

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