sos only?

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4ngela
4ngela Posts: 1 Newcomer
edited November 2023 in Spectrum Mobile

hello! does anyone know how to remove the sos only? it’s been happening to me since last night. i’ve restarted my phone 2 times already. what should i do?

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  • Jaleesa_F
    Jaleesa_F Posts: 393 ✅ Verified Employee Moderator
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    Hello @4ngela!

    Welcome to the Community Forums!! I am happy to assist! "SOS Only" typically indicates that your phone is searching for a wireless network to connect to. With that said, I would advise rebooting your internet modem and wireless router to see if that helps. If not, please feel free to reach back out so that we can look into your network connection.

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