Spectrum TV App Pixelated

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dakota199600
dakota199600 Posts: 1 Newcomer
edited January 19 in Spectrum TV App 2023 Archive

Happening on all Apple platforms, Apple TV, Iphone, Ipad. I have Spectrum Ultra 500 Mbps and ran speed test and am getting those speeds. Other streaming apps have no problem. I switched to the ESPN app to watch live football games and no problems as well.

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  • Tyleen_Z
    Tyleen_Z Posts: 702 ✅ Verified Employee Moderator
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    Hello and welcome to the Spectrum Community.

    I do apologize for the issues with the app. Can you try to reset the modem to see if that helps? The app authenticates through the modem and a reset can help with some of the issues.

    -Tyleen

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