Can't pay off the payment plan on my phone.

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Jasonola
Jasonola Posts: 1 Newcomer
edited November 2023 in Spectrum Mobile

I have been trying since last week to make early payments. Chase takes the money out but spectrum doesn't show that I paid. I called chase and spectrum multiple times and I can't seem to get any real help

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  • Jaleesa_F
    Jaleesa_F Posts: 361 ✅ Verified Employee Moderator
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    Hello @Jasonola!

    Welcome to Community Forums! I'm sorry to hear that you're experiencing issues when trying to make a mobile payment. Please reach out to our Mobile team directly via phone at 1-833-224-6603 with this inquiry, they can better assist.

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