Why do the programs I watch on the Spectrum App "Skip" or repeat a few seconds?

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Gazebo99
Gazebo99 Posts: 1 Newcomer

Ever since I downloaded the Spectrum App I've noticed that while watching most programs the program seems to skip or repeat a few seconds of each scene. This happens almost constantly and is very distracting. It happens on two televisions so it's not my television...it's the App. I shut off the television and reload the app and it keeps happening.

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  • Ruben_R
    Ruben_R Posts: 87 ✅ Verified Employee Moderator
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    I'm sorry for this inconvenience. Both TV's are connected on WiFi or connected with the ethernet cable?"

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