Spectrum app skipping on roku’s

Michaeld321_
Michaeld321_ Posts: 2 Spectator
edited November 21 in Spectrum TV App Feedback - ROKU & Other devices

When watching on all my Roku devices, the picture wii repeat itself for a second then skip ahead. Multiple channels, and it happens often. Is there a fix?

Answers

  • Ruben_R
    Ruben_R Posts: 33 ✅ Verified Employee Moderator

    I'm sorry for this inconvenience. Is this on recorded shows or live shows?

  • Michaeld321_
    Michaeld321_ Posts: 2 Spectator

    Live and on different channels

  • James_M
    James_M Posts: 4,387 ✅ Verified Employee Moderator

    The app authenticates and communicates through the modem. Can you restart the modem and try launching the app again and let us know if the issue continues?

This discussion has been closed.

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