Can’t Receive Email On IPhone When On Cellular
Hello. Please bear with me as I’m new here but am in desperate need of guidance. I use AT&T as my cell phone service provider, Spectrum for WiFi and tv service in my home, and a bak.rr.com primary email account. I can receive incoming email to my iPhone but all outgoing mail sits in the Outbox until I am in my home under Spectrum WiFi. I upgraded my phone from the iPhone 14 to the iPhone 15, Sept 22, 2023, and have been unable to send email from my bak.rr.com roadrunner mail account, on iPhone, since. Please note that I am referring to the mail app on my iPhone and not on my computer. I’ve spoken with Spectrum and they tell me they can’t help me because I’m using a “3rd party” app. Through online research, I found that my settings are what Spectrum says they should be which is both Incoming and outgoing servers are mail.brighthouse.com. Ports are 587 and 993. Account is an IMAP account. I have received several messages which are below. Please, if anyone can help I’d be very grateful. Thank you for listening and reading.
Error message 1: Cannot connect to the outgoing mail server for @bak.rr.com Mail can try to repair these settings.
Error message 2: Cannot Send Mail. The connection to the outgoing server “mail.brighthouse.com” failed. Additional outgoing mail servers can be configured for mail accounts in settings>mail>accounts. Operation Timed Out.