Why do our computers say they can’t find printer?

ronnielesser
Posts: 3 Spectator
We each have a computer and a printer. We connect them to spectrum WiFi, and they work for one minute, and then we get a message that the printer can’t be found. This is with a canon and a hp printer. Ehat is happening?
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Best Answer
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Hi @ronnielesser, welcome to our community!
How far are the printers from the Spectrum router? Have you tried rebooting the router, and have you noticed any connection issues on other devices besides the printers?
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Answers
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They’re up a level, in the same room as computers, which are able to get WiFi just fine.
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Can you try rebooting your modem and router please?
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Will try this. Thanks.
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