Terms and Conditions

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milasenn01
milasenn01 Posts: 1 Newcomer
edited December 2023 in Managing & Using your Spectrum Account

I never received a copy of the terms and conditions I signed and the price is different than the door to door salesguy quoted me.

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  • William_M
    William_M Posts: 1,085 ✅ Verified Employee Moderator
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    Hi @milasenn01, welcome to our community!

    Terms and conditions are accepted during the activation process. You can view our Terms of Service / Policies online at any time. An order confirmation including rates is emailed prior to starting services and we do have a 30 day money back guarantee if it is not to your liking. I am very sorry for any miscommunication that occured from our representative, if you give our sales team a call at 1-855-707-7328​​​ they can make any necessary adjustments to make sure the selected package meet your needs.

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