Freeform Online Service Access

MRSTL Posts: 2 Spectator
edited December 2023 in Channels & Programming

Hello, I updated my 15 channels today through the spectrum site and was offered the option of a Freeform online service as one of my selections. I was surprised and happy as my kids were upset it was dropped. I accepted it along with another channel, my programming updated, I reached out to CS to inquire how to access the online service and no one knows anything about it, they tell me it's no longer carried...except you are offering an online version as an option on your site for the pick 15. The agent gave me another selection. Was this selection simply an error or new offering no one internally knows about?

Best Answer

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
    Answer ✓


    Hi & welcome. Thanks for the question!

    The Freeform Channel is currently not available as a selection. I've reached out to our web teams and asked for more information about the issue you reported regarding the online channel selection portal. I will provide an update once I get additional information.

    Please let us know if you have any other questions in the meantime.

This discussion has been closed.