Exceptional Customer Service!
I know we usually don't recognize people enough for doing their job exceptionally well. I had to let Spectrum know that Monique at the Spectrum store in Collinsville Crossing in Collinsville IL deserves to be recognized for her hard work and professionalism. We went in there to change our mobile phone carrier to Spectrum. The store was packed and short staffed. She was very patient helping us with the transfer of service. She was also asking customer's as they came in the store if they were there to pay their bill and directing them to the payment kiosk AND she was training a new rep. Monique had a smile on her face and kept the store moving. Spectrum she is a valued employee of yours. Customer Service is a hard job and she made it look easy. Spectrum management I would suggest you do whatever it takes to keep her because she is a valuable asset to your organization! Thanks again Monique!