Why am I getting an stlp-999 on CNN and on Espn

Why am i getting an stlp-999 code on CNN and ESPN.

Answers

  • Renee_T
    Renee_T Posts: 573 ✅ Verified Employee Moderator

    Hello @Rolly1978_


    Welcome to our community! That app error is typically an issue with the authentication process. Have you rebooted the modem and router yet? If not, that is what we would recommend first as it will usually clear up any authentication issues.