Is there a way to disable the exit to live tv screen

Gh_1
Gh_1 Posts: 1 Newcomer

I'm using the spectrum tv app on roku. If I leave the app and open it back up I always get the exit to live tv screen. Very annoying is there a way to disable this screen from appearing?

Answers

  • Renee_T
    Renee_T Posts: 573 ✅ Verified Employee Moderator

    Hello @Gh_1


    Welcome to our community! It sounds like there may be a caching issue if that pop up is coming up every time you open the app. Are you able to reboot the modem and router by unplugging both devices for 30-45 seconds? Once the connection is back up, you would want to try opening the app again.