Stop the "press ok to continue viewing"

stan2778
stan2778 Posts: 3 Spectator
edited November 20 in Suggestions & Feedback

On cable box, after 5–6 hours, a dialog "press ok to continue viewing" appears on the screen for a few seconds. If I don't press ok, it changes channel. Sometimes it will "freeze" like I hit pause. I need it to continue to play the channel I selected, not stop or change the channel.

Comments

  • William_M
    William_M Posts: 882 ✅ Verified Employee Moderator

    Hi @stan2778. I'm very sorry for the inconvenience. I will forward your feedback about this.

  • stan2778
    stan2778 Posts: 3 Spectator

    Thank You.

  • stan2778
    stan2778 Posts: 3 Spectator

    I have not heard anything from anybody.

  • William_M
    William_M Posts: 882 ✅ Verified Employee Moderator

    I'm sorry for the misunderstanding @stan2778, no one will be contacting you further regarding this. I have forwarded your feedback but we cannot guarantee changes.

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