How to access the Spectrum app on Xumo?
I have had the xumo box about a week now. I had no TV with Spectrum, only Internet and Mobile.. For three solid days and a number of reps, I have tried in vain to get programming. Every try ends the same way, not even showing I have TV serice.
Today, I drove the local Spectrum store, once again the agent suppossedly hooked me up with a package. Got home, same ole crap. We are are working on your subscription, try again later.
This has so soured me on Spectrum, that I honestly don't care if I ever get TV through them now. Horrible experience.
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Hi @comer45638, welcome to our community!
I'm sorry for the confusion getting your Xumo set up. In order to stream with your Xumo you need a seperate TV package with Spectrum, not just Internet or Mobile service, and only sales teams can made the requires changes to your package. Please give them a call at 1-855-707-7328 to discuss available packages and schedule any desired changes.
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