Got new Xumo and the picture gets blurry a lot and also buffers. What could the issue be?

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Cubbies1
Cubbies1 Posts: 1 Newcomer

Got a new Xumo and the picture gets blurry on multiple apps and buffers a lot. I have very fast wireless internet… what can my issue be?

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  • William_M
    William_M Posts: 1,153 ✅ Verified Employee Moderator
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    Hi @Cubbies1, welcome to our community!

    Buffering and reduced quality is almost always caused by problems with internet. I recommend rebooting your modem and router, and try testing it while in the same room as the router or with a device connected by ethernet cables to see if the issue persists.

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