I got a new router and modem today and now the TV in my bedroom is coming in blurry using a xumo.

Mfustino
Mfustino Posts: 1 Newcomer
edited January 19 in Watch TV 2023 Archive

I unplugged the device and still comes in blurry but the one in the living room is fine. Both were working great before getting new router and modem

Best Answer

  • Lyn_T
    Lyn_T Posts: 303 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @Mfustino and Welcome to our Community Forums.

    Thank you for reaching out to us. I am sorry to learn about the blurry picture with the Xumo box. Generally picture quality concerns indicates a signal issue with the modem/router. Have you attempted to reset the modem/router yet? This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Once you have done this please make sure that all connections are secure. You may also want to reset the Xumo box again after the modem is back online. Please let us know if you need further assistance. - Lyn

This discussion has been closed.