Why was the ability to move an email to a different folder excluded from the format update?

duker80 Posts: 1 Newcomer
edited January 4 in Email

I have several subfolders in my email account that I have created for different purposes. In the old email format, there was a Move function to allow moving an email from one folder to a different one ( such as from the Inbox or Sent folder to a specifically created folder). I no longer see this option available. It is really inconvenient to not have this capability. What is the purpose of being able to create a new folder if you can't move an email to it? Am I missing something here?



  • Lyn_T
    Lyn_T Posts: 459 ✅ Verified Employee Moderator

    Good evening @duker80 and Welcome to our Community Forums.

    Thank you for reaching out to us about sorting your emails to folders. This option is still available. You will need to select the email you want to route and then click on the Move To option shown below. You will locate the folder and click move.

    Please let us know if you have any further questions. -Lyn

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