Cannot record from Mobile device

Lili318 Posts: 1 Newcomer

I wanted to record a TV show on my home TV from my mobile device. It will not let me. I called and spoke to a Spectrum rep and he said I cannot record a show on my home TV from my mobile device because my DVR boxes are NEW and I need the older ones to record. Does that make sense?

Best Answer

  • Jaleesa_F
    Jaleesa_F Posts: 272 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Lili318!

    Welcome to Community Forums! Traditional DVR customers who add cloud DVR (cDVR or cDVR Plus) will lose the ability to schedule recordings on their traditional DVR remotely via the Spectrum TV App (STVA) or and must record on cDVR when scheduling recordings remotely.

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