Modem Authentication Issue ??
Last week when I tried to watch the Spectrum TV app using a Roku or Apple TV I could not get in and ended up with a message I believe was unable to complete request. I also noticed that I couldn't watch the TV app on an iPad and the My Spectrum app that I use for WiFi functions would not sign in plus a STB could not display the guide or settings. My internet and WiFi were all working and seemed fine. I thought I'd seen this a few years before and my recollection was it was a problem with user authentication to my modem (modem and router are both Spectrum). Rebooted the modem then router and all was fixed. As I mentioned this last happened about two years ago, it has now happened four times in the past five days I'm having to reboot my modem to restore access to My spectrum app, TV app, STB settings. This obviously is not acceptable going forward, any ideas on why this is happening now and how to resolve for good? Thanks