Thank you Dylan!

sambero Posts: 1 Newcomer
edited February 13 in Suggestions & Feedback

Just wanted to drop a quick note in appreciation of rep Dylan (ID# *****2262). He took the time to listen to my concerns and worked with me to resolve my billing issue. His empathy, professionalism and 'customer first' attitude is the reason I am still with Spectrum and not on the phone with AT&T transferring my service! Thank you Dylan - you are an asset to the Spectrum team! 🙏


  • James_M
    James_M Posts: 4,863 ✅ Verified Employee Moderator
    edited January 9

    Thanks for taking the time to provide feedback about your experience. We will be sure to pass it along!

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