phone call

Mike009
Mike009 Posts: 1 Newcomer
edited February 21 in TV Equipment

Hi does Spectrum usually call to tell you that your cable boxes are about to expire? I just got a call like that and think it might be a scam

Best Answer

  • Renee_T
    Renee_T Posts: 615 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Mike009


    Welcome to our community! Typically the only time that we would call regarding equipment would be if you have a digital adapter rather than a cable box, since the digital adapters are being phased out. There would also be post cards in the mail and emails sent notifying you as well as providing next steps.

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