I can't seem to get any of my roku spectrum apps to work.

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Rumples85
Rumples85 Posts: 1 Newcomer

The roku spectrum won't work, the "My Spectrum" app for ios won't connect or I can't watch live TV on your site. Oddly, the "My Spectrum TV" app on ios is working. Am I the only one with this issue?

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  • Lyn_T
    Lyn_T Posts: 419 ✅ Verified Employee Moderator
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    Good evening @Rumples85 and Welcome to our Community Forums,

    Thank you for reaching out to us about our Streaming services. We had a concern in your area earlier with the App. This has now been cleared up. If you are still unable to access the service I recommend trying to reset the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes.  If this does not help please let us know. - Lyn

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