Why does the screen on my tv freeze with my xumo streaming box

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Robert3240
Robert3240 Posts: 3 Spectator
edited February 21 in Spectrum TV App Feedback - XUMO

The tv screen will freeze and audio is silent.

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  • Lyn_T
    Lyn_T Posts: 393 ✅ Verified Employee Moderator
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    Good evening @Robert3240 and Welcome to our Community Forums

    Thank you for reaching out to us. I was able to locate your account with your registration information. I am sorry this is happening. How often are you noticing the box is freezing? Is this happening while using our Streaming App or on all Apps? -Lyn

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