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Why does the screen on my tv freeze with my xumo streaming box

Robert3240
Robert3240 Posts: 3 Spectator
edited July 10 in Spectrum TV App 2024 Archive

The tv screen will freeze and audio is silent.

Best Answer

  • Lyn_T
    Lyn_T Posts: 585 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @Robert3240 and Welcome to our Community Forums

    Thank you for reaching out to us. I was able to locate your account with your registration information. I am sorry this is happening. How often are you noticing the box is freezing? Is this happening while using our Streaming App or on all Apps? -Lyn

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