Spectrum TV app not working with Verizon home internet - missing channels

Options
Skifamily
Skifamily Posts: 1 Newcomer
edited February 21 in Spectrum TV App Feedback - ROKU & Other devices

Trying out Verizon 5G home internet. Have a couple of TV's with Roku and Spectrum app. Not all the channels are coming up available as to our our spectrum cable TV, mainly local channels as in ABC, NBC, CBS. Spoke with Verizon, they said the router use a dynamic IP address, and maybe the problem and to contact Spectrum.

Thank you

Best Answer

  • Ruben_R
    Ruben_R Posts: 80 ✅ Verified Employee Moderator
    Answer ✓
    Options

    I do apologize for this inconvenience. In order for all the channel to work on our TV App, you have to be connected to our internet connection. You can use the channel app if you're not connected to our network.

This discussion has been closed.

Categories