Email sent to "me" is being bounced.
I'm asking for another one of your customers on this.
They are subscribed to a daily email newsletter sent out by the St. Louis Post-Dispatch (stltoday.com) The PD's staff can see the email is bouncing with the error message:
5.1.0 <postmaster@cio64100.mail.stltoday.com> sender rejected. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#In-1310
But they can't identify the issue since the web page https://www.spectrum.net/support/internet/understanding-email-error-codes no longer appears to exist.
That error message is coming from the spectrum email servers... What does it mean?
Best Answer
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Hey @gadgeteer, welcome to our community!
1300 errors read "Spectrum limits the number of concurrent connections from a sender, as well as the total number of connections allowed. Limits vary based on the reputation of the IP address. Reduce your number of connections and try again later." It is a problem with the senders IP typically caused by excessive mail volume, concurrent connections, recipients marking the emails as spam, etc.
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Answers
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Thank you... So when will the SMTP error message be update to point the correct page for this kind of issue?
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That URL is working fine as far as i'm concerned.
🔗https://www.spectrum.net/support/internet/understanding-email-error-codes (then scroll down & hit 1300 - 1340.)
What, if anything else, is it redirecting you to?
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