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Code STLP-999 comes on my TV screen while trying to load spectrum and tells me try again later. Also this while loading spectrum app.
Good evening @10thor18 and Welcome to our Community Forums
Thank you for reaching out to us about our streaming App. I am very sorry this is happening. I recommend that you attempt to reset all the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Can you please try this and let us know if it helps? -Lyn
Lyn, Thank you for your help, I did as you suggested and as of late last night, January 23, 2024, everything seems to be working.