Changing channels on TV app with remote

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frazier67
frazier67 Posts: 4 Newcomer
edited February 21 in Spectrum TV App Feedback - ROKU & Other devices

I'm running the Spectrum TV app on a Roku Ultra. I have an Inteset 422-4 universal remote that is set to control the Roku. I've programmed the number buttons to send the codes for the numbers to the Roku. The button presses seem to register, because the Roku's front LED flickers when I press them (as it does for other buttons), but the app doesn't respond to them. Is the app not programmed to recognize the numbers? If it recognizes number buttons on the Xumo, why not on other streaming devices?

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  • Lyn_T
    Lyn_T Posts: 403 ✅ Verified Employee Moderator
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    Good evening @frazier67

    Thank you for contacting us about using a remote control to turn the channels using our App. Currently at this time this options is not available. We are always looking at ways to improve on our services and I will be sure to forward your feedback along for consideration. -Lyn

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  • Terry_McCann
    Terry_McCann Posts: 11 Spectator
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    Take a look at this post on community.roku.com which categorically states:

    it doesn't matter what buttons a remote might have. If the device being controlled isn't programmed for it, the buttons will do nothing. Roku has not programmed their devices to recognize any button that isn't included in a normal Roku remote. 

    Terry

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