Why can't I log in to watch.spectrum.net?

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D_T
D_T Posts: 2 Spectator
edited February 21 in Connectivity

I can log in to the spectrum.net site fine- however attempting to log in to watch.spectrum.net in any way, or connect to a network website through it, is stuck on loading, the circle rotates forever and never finishes. I have had this problem on multiple computers and browsers, none of them will load watch.spectrum.net as of a few days ago- before that everything was fine.

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  • Tyleen_Z
    Tyleen_Z Posts: 701 ✅ Verified Employee Moderator
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    Hello and welcome to the Spectrum Community. I am not seeing any known issues with the website at this time.

    Can you try to reset the modem by unplugging the power cord and the screw in coax cord to see if that helps? The app/website authenticates through the modem so a reset can fix these types of issues.

    -Tyleen

  • D_T
    D_T Posts: 2 Spectator
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    It just randomly fixed itself at some point, nothing I tried did anything. At least it's working now.

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  • James_M
    James_M Posts: 4,728 ✅ Verified Employee Moderator
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    Thanks for the update, let us know if the issue returns.

This discussion has been closed.