Not playing back complete show when fast forwarding

chiefwfb Posts: 1 Newcomer
edited February 21 in Cloud DVR

A main point of recording shows is so you can skip commercials. However, no matter the show, the DVR cuts the show short. Hour shows down to 10 minutes. It's ridiculous...


  • Jaleesa_F
    Jaleesa_F Posts: 392 ✅ Verified Employee Moderator

    Hello @chiefwfb

    Welcome to Community Forums! Sorry to hear you're experiencing issues with your DVR recording. Have you checked your storage space to ensure there is enough storage to record new content?

  • StacyC13
    StacyC13 Posts: 1 Spectator

    So frustrated! I keep trying to watch a show that says it recorded the complete show but it cuts off 15-20 minutes before it ends. Why does it do this& how to fix? Yes there is plenty of memory in the DVR library.

  • James_M
    James_M Posts: 4,824 ✅ Verified Employee Moderator


    What device are you using? Does the same thing happen if you test on a different device?

This discussion has been closed.