Shout out to Colin
Let it be known that Spectrum has a good technician in Colin . And I hope I spelled his name correctly.
He helped on a job where we had slow speeds yet the line to the house said otherwise. He did what he could at first...but he left and CAME BACK. To our surprise, he came back with a replacement device that when installed, brought wi-fi speeds up to the normal 100-120 mbps range.
Most techs would have just left and called it a day. On to the next. But not Colin. He doesn't seem to leave a job unfinished.
That says something. Here's to Colin. And THANK YOU for your (cable) service.
Customer. A happy one. 🙂