Is there a way to reconnect to a specific agent?

Handsoap Posts: 1 Newcomer
edited February 13 in Community Support

I was speaking to a really nice and helpful representative, I didn't catch his name but he said he worked in San Antonio Texas? He wad extremely helpful and kind but unfortunately my call got disconnected. Is there anyway I could get back in contact with this specific representative? This was done through phone call.

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 647 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome to the Spectrum Community.

    Unfortunately it is not likely to be connected to the same agent.



  • James_M
    James_M Posts: 4,514 ✅ Verified Employee Moderator


    Was there something you needed help with? We can answer questions, solve issues or get you to right place, if you still need assistance.