Is Fast Forward/Rewind with Thumbnails on the list of upgrades for cDVR?

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frank047
frank047 Posts: 1 Newcomer

I've been a legacy DVR user for 15 years but my DVR box is developing intermittent problems. The specialist at the local Spectrum store highly recommended cDVR with Xumo as the current alternative to a new DVR box.

I'm evaluating the cDVR with Xumo service now but the lack of a thumbnail view of the recording to provide precise fast forwarding and rewinding of recorded programs may well be a deal breaker for me. There must be other users who feel the same way.

Are there plans to upgrade the app to provide the thumbnail view while navigating through the recording?

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  • Ruben_R
    Ruben_R Posts: 85 ✅ Verified Employee Moderator
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    I am sorry for the issues that you're experiencing with the DVR. Thank you for taking the time to share your experience and provide us with this feedback, we will forward your suggestions to our app engineers.

Answers

  • Christhompson817
    Christhompson817 Posts: 1 Newcomer
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    I am trying to find out when the thumbnail feature on fast forward will be added. I have chatted, called in, searched the internet and there is no indication that this feature is on the roadmap. This is a basic feature in 2024. You are charging a premium for this service and it is missing some basic features.

  • ohmark
    ohmark Posts: 1 Newcomer
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    An absolute dealbreaker for many people! No thumbnails or small video box to see where the fast forward has advanced to or 30 second skip. Should have both. Absolutely need one or the other.

  • GaryLee
    GaryLee Posts: 2 Newcomer
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    seems like a highly desirable feature