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Reference Code: RCD-1000

Dominic24
Dominic24 Posts: 2 Newcomer
edited July 10 in Spectrum TV App 2024 Archive

I’m trying to record on spectrum app on Roku. If it’s a live show. I get this error won’t record.

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Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 837 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome to the Spectrum Community!

    I do apologize for the issues with the service. Most app issues can be resolved by resetting the modem as the app authenticates through the modem. Try to reset the modem by unplugging the power cord for 30 seconds then plug it back in.

    -Tyleen

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