Reference Code: RCD-1000

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Dominic24
Dominic24 Posts: 2 Newcomer
edited March 26 in Cloud DVR

I’m trying to record on spectrum app on Roku. If it’s a live show. I get this error won’t record.

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  • Tyleen_Z
    Tyleen_Z Posts: 708 ✅ Verified Employee Moderator
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    Hello and welcome to the Spectrum Community!

    I do apologize for the issues with the service. Most app issues can be resolved by resetting the modem as the app authenticates through the modem. Try to reset the modem by unplugging the power cord for 30 seconds then plug it back in.

    -Tyleen

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