Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
My xumo box just shows 3 dots when I try to watch my recorded shows
How do you fix this?
Answers
-
Mine is the same
0 -
Good Afternoon- This is a known intermittent cDVR issue. No ETR at this time, but we hope it will be resolved soon. We appreciate your patience.
0 -
Soon seems to really mean months, as 3 months later, I'm still waiting for this issue to be resolved, and level 2 failed to contact me. There seems to be no sense of urgency by Spectrum.
0 -
While this is a current known issue, this issue has not been going on for nearly this long. The length of time you have experienced an issue would lead us to believe that this is likely a different issue. Is the Xumo the only device experiencing this issue? Is there any troubleshooting you have completed to try to resolve this?
0 -
Same issues on my Apple TV 4K, Roku Ultra and yes, Spectrum's own Xumo box. Running on 1G Spectrum internet on Spectrum modem with TP-Link AX6600 Tri-Band Wi-Fi 6 Router
This morning was the absolute worse yet. Watching active program from dvr, stuttering, pausing, backing up 10 seconds, blurry picture and finally black screen. Restart equiment, same crap. Finally gave up. Gonna have to try Hulu if this doesn't get sorted out. When making the switch from a competitor, the agent told me cloud DVR worked?
0
