I am trying to log in to watch/spectrum.net and it tells me to upgrade my Safari.

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Bruceole
Bruceole Posts: 3 Spectator

When I open watch/spectrum.net, it tells me to update operating system and safari. I have the latest version. Did spectrum change something that makes it incompatible with the mac?


To continue watching Spectrum TV, please update to the latest version 

of Safari and Mac OS using the App Store.

Answers

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
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    Hi & welcome!

    Have you tried clearing the cache and history? Does the same thing happen if you use a different browser?

  • Bruceole
    Bruceole Posts: 3 Spectator
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    Now it is trying to get me to reset my password. The password works on the other spectrum websites but not on watch.spectrum.net. Very frustrating.

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
    edited March 6
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    If changing the passwords does no resolve the issue, you can also try restarting the modem. Modem restarts usually fix most issues. Let us know if the issue continues after those steps.

    Thanks!

  • Bruceole
    Bruceole Posts: 3 Spectator
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    Now it is working but I need to start changing passwords on all my devices.