What does RVP-999 error code stand for?

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Da_Russellz5512
Da_Russellz5512 Posts: 1 Newcomer
edited March 12 in Spectrum TV App Feedback - ROKU & Other devices

Having issues with the Spectrum app in my Roku tv? I can access local channels and premium channels, but, unable to access channels like ESPN, MLB, HGTV, Food Network, etc. please assist!

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  • Lyn_T
    Lyn_T Posts: 393 ✅ Verified Employee Moderator
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    Good evening @Da_Russellz5512 and Welcome to our Community Forums

    Thank you for reaching out to us about our Spectrum App and the error message you are receiving. I am not sure what troubleshooting you have already completed. I recommend that you attempt to reset all the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Please let us know if this does not help out. - Lyn

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