Voice not matching lips

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Ged
Ged Posts: 2 Spectator

I just received new router and cable box. Lips out of sync yet not when using Netflix and other streaming. Definitely a Spectrum issue

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  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
    Answer ✓
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    Hi!

    Does the issue occur on streaming apps or on the cable box? Have you tried restarting the modem and devices?

Answers

  • Ged
    Ged Posts: 2 Spectator
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    I recently received a new router and spectrum cable box and immediately saw that on all Spectrum chsnels the lips and voce were not compatible. I have a dish and receiver also and there was no voice concerns on it plus none on Netflix or when I streamed.

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
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    Try restarting the cable boxes and the modem and let us know if the issue continues. Thanks!