Is my cable internet down?

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jim_1
jim_1 Posts: 1 Spectator

Is my cable internet down at 91607?

Best Answer

  • William_M
    William_M Posts: 1,116 ✅ Verified Employee Moderator
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    Hi @jim_1, welcome to our community!

    Have you checked the My Spectrum app or logged into Spectrum.net to see if there is a posted outage for your area? Have you tried any troubleshooting such as rebooting your internet modem and router?

Answers

  • RJKCJK
    RJKCJK Posts: 1 Newcomer
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    Is internet down in my area?

  • William_M
    William_M Posts: 1,116 ✅ Verified Employee Moderator
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    Hey there @RJKCJK, welcome to our community as well.

    We cannot guarantee real time response from employee moderators here, and other users cannot answer questions about outages in your area. Please log in to Spectrum.net or the My Spectrum app to check if there are outages in your area.

  • RAIST515O
    RAIST515O Posts: 98 Contributor
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    Alternatelively, can call the support number on your bill. The automated attendant may notify you if there are reported issues for your neighborhood. You can also look into setting up a technician visit if the symptoms warrant it.