Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Is my cable internet down?

jim_1
jim_1 Posts: 1 Spectator
edited July 10 in Internet 2024 Archive

Is my cable internet down at 91607?

Best Answer

  • William_M
    William_M Posts: 1,309 ✅ Verified Employee Moderator
    Answer ✓

    Hi @jim_1, welcome to our community!

    Have you checked the My Spectrum app or logged into Spectrum.net to see if there is a posted outage for your area? Have you tried any troubleshooting such as rebooting your internet modem and router?

Answers

  • RJKCJK
    RJKCJK Posts: 1 Newcomer

    Is internet down in my area?

  • William_M
    William_M Posts: 1,309 ✅ Verified Employee Moderator

    Hey there @RJKCJK, welcome to our community as well.

    We cannot guarantee real time response from employee moderators here, and other users cannot answer questions about outages in your area. Please log in to Spectrum.net or the My Spectrum app to check if there are outages in your area.

  • RAIST515O
    RAIST515O Posts: 203 Contributor

    Alternatelively, can call the support number on your bill. The automated attendant may notify you if there are reported issues for your neighborhood. You can also look into setting up a technician visit if the symptoms warrant it.

This discussion has been closed.